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How it Works

We try to make filming a NeoCon Highlight Video as streamlined, stress-free and as fun as possible.

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• How to Prepare
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Terms of Service • Privacy Policy

Terms of Service
Privacy Policy

© 2024 NeoCon.video · All rights reserved.
NeoCon® is a registered trademark of Merchandise Mart Properties, Inc.
NeoCon.video is a video production vendor offering services to NeoCon® exhibitors on a hired contractual basis, but is otherwise not officially associated with NeoCon® or Merchandise Mart Properties, Inc. The views on this website do not represent those of the show or the Mart.
Payment guarantees production, not publicity. Brands are responsible for promoting and using the content produced.
Featured content produced in association with Designer Pages.

Book your Session

Choose if you'd like to book 1, 2, or 3 videos at the rates below. You'll be sent to an external scheduling link where you can choose an available time slot that works for you and your team.Once you have booked your calendar slot, DO NOT CLOSE THE TAB. You will be redirected to Stripe for payment.Please note: if you do not post payment within one hour of booking your time slot, your slot may be forfeited.If you closed the tab, send us an email and we'll send you a direct link.

A scheduled calendar event and payment through Stripe together confirm your booking.

Expect to have us spend an hour or two in your showroom, depending on how many videos you book.
Plan for ~45 minutes to load-in, tour the space, discuss the process, rehearse, and for us to film b-roll.
After that, it usually takes ~30 minutes per script, depending on how well rehearsed folks are.

Billed as a flat rate, per video, with no surprise additional fees.
Each video includes one notes round, delivered next day for review.
Final edits delivered within 3 of days.
Bulk discount offer applies to videos filmed during a continuous time slot.
All major credit cards accepted, including via Apple and Google Pay.If no times exist, we're booked out — ask to get on the waitlist.

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How to Prepare for Your Video

Script Suggestions

- Total video length is ideally ~2min.
- We suggest roughly ~250 words if you're preparing a script in advance.
- That's roughly ~15 sentences.
- We can always cut, reframe, or do more takes. You don't have to memorize everything.
- If you pre-write a script, it is advised to rehearse. The more you rehearse the script the night before, the better.
- Think of this as if we are simply a customer walking into the showroom, what would you tell us?

Wardrobe and Appearance Guidelines

- Choose bold, solid colors that represent your brand.
- Avoid tight patterns like grid patterns, stripes or checks.
- Aim for a natural makeup look and bring touch-up products.
- Style your hair neatly and use products to manage flyaways.

Rehearsal Tips

- Practice your script several times to become familiar with it.
- Speak at a moderate pace and practice using natural hand gestures.
- Smile and use facial expressions to convey enthusiasm.

Day of Filming Checklist

- Arrive at least 10 minutes early to your scheduled start time.
- Come to the showroom in your chosen wardrobe, fully dressed and ready to film.
- If you usually wear makeup, apply as you like before arriving.
- Bring a copy of your script and any necessary props.
- Get a good night's rest before your filming day.
- Stay hydrated and take deep breaths to calm your nerves as needed.
- Remember, there's always take 2!

Giving Notes

- Videos will be delivered via private link to review on a platform called Frame.io
- Feedback needs to be consolidated from the team so a single person is leaving approved notes (if there are any).
- Conflicting notes will delay your delivery.
- Instructions on how to use the platform will be shared with the review edit.

Questions? Concerns?

- Email us anytime! We're here to help: [email protected].

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Frequently Asked Questions

General Questions

What services do you offer at NeoCon®?
We offer professional video production services tailored for brands exhibiting at NeoCon®. Our packages include a 1-3 minute video featuring your product(s), filmed at your exhibition booth or off-site studio.What is the experience of your team?
Our team has over 10 years of experience filming brands at NeoCon®. We specialize in creating high-quality, engaging videos that resonate with your audience.Are you associated with NeoCon® or the Mart?
Not as an official partner, no. We are an external vendor focusing on video production who has been filming at The Mart during NeoCon® for over a decade.How do I book a session?
You can book a session through our website using our online scheduling system. Simply select an available time slot and complete the booking form.What are your rates?
Our rates vary based on when you book and the package you choose. Early bird bookings (up to 6 months in advance) receive a 50% discount. Please refer to our pricing page for detailed information.How soon will I receive my video?
We aim to deliver videos next-day for review so you can have them live within two or three days of filming.Do you provide raw footage?
No, we do not provide raw footage. All final videos are professionally edited and delivered in their completed form.What do I need to prepare for the filming session?
Please refer to our Pre-Filming Preparation page for detailed guidelines on wardrobe, makeup, rehearsal tips, and a day-of-filming checklist.What is your payment policy?
Payment in full is needed to secure a time slot for recording. Discounted rates must be paid in full prior to the event to secure your booking.What if I need to reschedule or cancel my booking?
Please contact us as soon as possible if you need to reschedule or cancel. Note that rescheduling is subject to availability, and cancellations during show week are non-refundable.

Filming and Production

Where will the filming take place?
Filming will take place in your exhibition booth at The MART.What equipment do you use?
We use high-quality handheld cameras, wireless microphones, and professional editing software to ensure the best results.Can I provide my own script?
Yes, you can (and should!) provide your own script. If you need assistance though, we are happy to help during your session.How do I provide feedback on the video?
We will send you a draft of the video for review, and utilize a web serviced called Frame.io where you can leave any feedback or notes. One round of revisions is included with each booking, and you are encouraged to provide quick feedback for a quick turnaround.How is the final video delivered?
The final video will be shared via a secure digital download link on Frame.io. You will be able to download a high-resolution (h264, high-bitrate, 1920x1080p) video once complete.

Legal and Policies

Do I need to provide any legal clearances?
Yes, you need to ensure that you have the necessary rights and permissions to use any product images or professional photos provided to us.What if there is an issue during filming?
We take all necessary precautions to ensure a smooth filming process. However, both parties agree to hold each other harmless from any liability, damage, or cost arising from any injury or damage that may occur during the filming process.How do I contact you if I have more questions?
You can reach us via email at [email protected]. We are here to help!Do you have a contract I need to sign?
No contracts are generally necessary for these bookings. Your completed pre-payment guarantees you the calendar slot for production you book (subject to reasonable delays that may occur on the day) and to the final delivered, downloadable video finished within ~3 days of production (often sooner). If you need a contract or invoice drafted for your records, simply inquire.How do taxes work?
You will be billed for services by an individual via Stripe and sent a payment receipt via email. At the end of the year, you will be sent relevant tax filing documents (W-9) for your records. Consult your accountant or send us an email for further information.

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